Usability Services

How Easy Is Your Website To Use?

Do you need user experience expertise in order to deliver the ultimate experience to your users? Egnut performs end-to-end usability testing, recruiting users who are compatible with your target profile, and observing their interactions with your website. Our usability services focus on how easy your website is to use, how user friendly the design and navigation is, and ease of locating necessary information, products and services.

Egnut offers a range of website usability services designed to help clients, businesses and other organizations in Thornhill, Weston, Lordswood, Highfield and other areas of Southampton, to utilize their website to maximum potential. We make sure that they are usable and accessible by a wide range of audiences from individuals with visual impairment to those with snail speed internet connections.

Qualitative Usability Testing For Business Websites

For over six years, we have helped hundreds of clients, providing qualitative usability testing aimed at improving user experience on our clients’ sites. At Egnut, we do not depend solely on quantitative methods. In addition to data driven quantitative methods, we also make use of intelligence led qualitative usability testing strategies with which we can confidently provide actionable recommendations. All our usability services are aimed at one thing – improving critical flows through your site through highlighting the problem areas in the user experience.

Some of the clients we have worked with include: Carnival UK, Ordnance Survey, University of Southampton, Southampton Airport, Southampton Solent University, BBC South, the NHS, and ABP.

Are You Dissatisfied With Your Current Website Usability?

At Egnut, customer satisfaction is our number one priority. If you are unhappy with the current performance of your website, we can help you examine the problem and provide needed usability services. We offer usability testing to measure time on task and task completions to help you expose barriers you never expected. We are able to convert usability testing directly into actionable design improvements for you through controlling in-lab sessions, capturing each minute on a digital recording and then performing detailed data analysis.

Even if your products and services are still in the conceptualization stages or undergoing development, we can help you make sure that the concept achieves full potential and is ready for production. Our services also includes helping our clients understand their mature products and services and presenting it in the most attractive way for your most important assets – your clients.

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What is the Process involved in Usability Services?

Our usability services undergoes a comprehensive and effective process from discovery stage to final follow-through. Throughout the entire process, our focus is firmly on your needs and on the needs of your website. We begin by discussing your site, and your goals for the system, find the right users fitting your audience profile, design a custom experiment for you to ensure we get the proper data and feedback. Depending on the nature of the project, usability testing sessions are carried out either on-site or with our in-house usability testing lab. We will then create a comprehensive report outlining actionable recommendations. At Egnut, we have a ready and highly experienced team capable of carrying out end to end implementation of the recommendations. For over six years, our team of developers and designers have been creating usable interfaces for clients in Southampton and surrounding areas, including Portswood, Eastleigh and Winchester.

Egnut offers a range of services that will provide accessibility and usability for your business website. This is beneficial to your website in the form of increasing and maintaining traffic. Website accessibility involves how a website responds to visitors who for one reason or the other are unable to browse the website. We will ensure that your website adequately caters to such individuals and accommodates site visitors with special needs, visual impairments or other disabilities.

Frequently Asked Questions about Usability Services

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